How long will my chocolates last?
All of our chocolate boxes have a best before date on them. This will generally be 2-3 weeks from when the box is sent out. This applies if you keep…
Can I order custom flavours or designs?
We can offer customised flavours or designs for events or corporate orders. We can also customise packaging. Please contact us on contact@coastalcocoa.co.uk or message us on Facebook at www.facebook.com/coastalcocoa.co.uk to…
Can I customise the contents of a selection box?
You can customise the contents of your chocolate boxes by choosing a Custom Selection from the shop. Note that if you have a subscription you can notify us about dietary…
Some of my chocolates seem bigger or smaller than others?
Our products are all handmade. This means there will be a small amount of variance in size and appearance between pieces. There may also be small flavour differences between batches.
Do your chocolates contain alcohol?
The dietary notes on each product will let you know which contain alcohol. We do not use alcohol to prepare our chocolate moulds.
How can I find out about allergens?
Allergens are clearly indicated on our website and on our packaging. While we make every effort to keep ingredients separate other recipes are prepared in the same kitchen so there…